Privacy Policy

In accordance with the provisions of Articles 13 and 14 of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, “GDPR”), and Articles 6 and 11 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, “LOPDGDD”), which regulates the right to information in the collection of data, we inform you of the following points.

Who is responsible for processing your personal data?

The personal data you have provided us with in this and other communications with you will be included in the Data Processing Activity Register of IED ELECTRONICS SOLUTIONS, S.L., with postal address at P.I. Plazaola, Manzana E, Nave 6. Aizoain 31195 Navarra and email address administracion@iedelectronics.com.

IED ELECTRONICS SOLUTIONS, S.L. has appointed a Data Protection Officer or an internal contact person within its organization. If you have any questions regarding the processing of your personal data, you can contact them at dpo@vialmedia.es.

What is IED ELECTRONICS SOLUTIONS, S.L.’s presence on social media?

IED ELECTRONICS SOLUTIONS, S.L. has the following profiles on the main social media platforms (Twitter, Instagram, Facebook, LinkedIn, and YouTube).

It acknowledges that it is responsible for the processing of the data of its users, followers, or people who make comments through these networks. Likewise, in accordance with the Law on Information Society Services and Electronic Commerce, IED ELECTRONICS SOLUTIONS, S.L. disclaims any liability arising from comments made by users and followers on its social networks.

IED ELECTRONICS SOLUTIONS, S.L. may use the profiles described above to inform its users of topics it considers informative, of any type of event, on any social network, as well as to publish new offers or services.

What personal data do we collect?

The personal data that the user may provide:

• Name, address, and date of birth.
• Phone number and email address.
• Location.
• Information regarding payments and returns.
• IP address, date and time you accessed our services, internet browser you use, and data about your device’s operating system.
• Any other information or data you choose to share with us.

In some cases, it is mandatory to complete the registration form in order to access and enjoy certain services offered on the website; likewise, failure to provide the personal data requested or not accepting this data protection policy means that it will be impossible to subscribe, register, or participate in any of the promotions in which personal data is requested.

Why and for what purpose do we process your data?

Depending on the purposes, we will need to process certain data, which in general will be, as appropriate, the following:

• The collection and automated processing of data through the website will be carried out through the form located in the contact tab, both for consultation and information, focused mainly on resolving queries or requesting information about our products and services.
• The personal data processed by IED ELECTRONICS SOLUTIONS, S.L. will be that provided by the user. In the event that certain data transfers are necessary for IED ELECTRONICS SOLUTIONS, S.L. to carry out the service requested, these will be those permitted by law or those necessary for the provision of the services, and users will be duly informed.
• Sending communications or information expressly requested.
• Conducting satisfaction surveys on the services received for the proper management of quality processes and their improvement.
• Use for statistical purposes to analyze user behavior and trends and analyze how to improve the services we provide to users.
• Detecting and investigating fraud, as well as other illegal activities and potential breaches of our Privacy Policies, Legal Notice, and/or Terms of Use.
• If you do not provide the data necessary for these purposes, we will not be able to provide you with our services.

We inform you that the personal data obtained as a result of registering as a user will form part of the Activity and Processing Operations Register (RAT), which will be updated periodically in accordance with the provisions of the GDPR, given that all relevant security measures have been adopted in this regard.

Users are informed of the possibility of withdrawing their consent if it has been given for a specific purpose, without this affecting the lawfulness of the processing based on the consent given prior to its withdrawal.

What is the legal basis for the processing of your data?

The processing of your data may be based on the following legal grounds:

• Express consent of the data subject to manage the provision of the service and/or sale of the product, for contact forms and, therefore, for the processing of their data for purposes in accordance with the company’s activity.
• Legitimate interest in the processing of our customers’ data for direct marketing purposes.
• Compliance with legal obligations for fraud prevention, communication with public authorities, and third-party claims.

How long do we keep your data?

The processing of data for the purposes described will be maintained for the time necessary to fulfill the purpose for which it was collected, as well as for compliance with the legal obligations arising from the processing of the data. Notwithstanding the retention necessary for the formulation, exercise, or defense of potential claims and/or whenever permitted by applicable law.

IED ELECTRONICS SOLUTIONS, S.L., undertakes to cease the processing of personal data when the retention period has expired, as well as to block it appropriately in our databases.

To whom are your data communicated?

In general, IED ELECTRONICS SOLUTIONS, S.L. will not transfer personal data to third parties, except in those situations where it is required by law or where a service has been outsourced for the normal operation of the company. Likewise, such transfer will be communicated to the interested party through the consent clauses established by data protection regulations.

IED ELECTRONICS SOLUTIONS, S.L. strives to ensure the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have adequate measures in place to protect personal data. These third parties are obliged to ensure that the information is treated in accordance with data privacy regulations. In some cases, the law may require that personal data be disclosed to public bodies or other parties, but only to the extent strictly necessary to comply with such legal obligations. The personal data obtained may also be shared with other companies within the group.

Where is your data stored?

In general, data is stored within the EU. We will ensure that any data sent to third parties outside the EU offers a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because their security measures comply with current regulations on personal data protection.

What are your rights and how can you exercise them?

You can send your communications and exercise your rights by sending a request to the following email address: administracion@iedelectronics.com.

In accordance with data protection regulations, you can request:

• Right of access: you can request information about the personal data we hold about you.
• Right of rectification: you can communicate any changes to your personal data.
• Right of erasure and to be forgotten: you can request the deletion of your personal data after it has been blocked.
• Right to restriction of processing: this involves restricting the processing of personal data.
• Right to object: you can withdraw your consent to the processing of your data and object to its further processing.
• Right to portability: in some cases, you can request a copy of your personal data in a structured, commonly used, and machine-readable format for transmission to another controller.
• Right not to be subject to individualized decisions: you can request that decisions based solely on automated processing, including profiling, which produce legal effects or significantly affect the data subject, not be taken.

In some cases, your request may be refused if you request the deletion of data necessary for the fulfillment of legal obligations. Likewise, if you have any complaints about the processing of your data, you can lodge a complaint with the data protection authority.

You can also protect your rights before the supervisory authority

If you believe that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency through any of the following means:

• Electronic headquarters: www.aepd.es
• Address: Calle Jorge Juan, 6. 28001 Madrid.
• Telephones number: 901100099 / 912663517.
• Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a lawyer or solicitor.

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the accuracy and correctness of the data provided, exonerating IED ELECTRONICS SOLUTIONS, S.L. from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information on the registration or subscription form.

IED ELECTRONICS SOLUTIONS, S.L. is not responsible for the accuracy of information that it has not produced itself and for which another source is indicated, and therefore does not assume any responsibility for any hypothetical damages that may arise from the use of such information.

IED ELECTRONICS SOLUTIONS, S.L. reserves the right to update, modify, or delete the information contained on its websites and may even limit or deny access to such information. IED ELECTRONICS SOLUTIONS, S.L. is exempt from liability for any damage or harm that the user may suffer as a result of errors, defects, or omissions in the information provided by IED ELECTRONICS SOLUTIONS, S.L., provided that this information comes from sources other than IED ELECTRONICS SOLUTIONS, S.L.

How do we process the personal data of minors?

In principle, our services are not specifically aimed at minors. However, in the event that any of them are aimed at minors under the age of fourteen, in accordance with Article 8 of the GDPR and Article 7 of LO3/2018, of December 5 (LOPDGDD), IED ELECTRONICS SOLUTIONS, S.L. will require the valid, free, unequivocal, specific, and informed consent of their legal guardians to process the personal data of minors. In this case, the ID or other form of identification of the person giving consent will be required.

What security measures do we apply to protect your personal data?

In principle, our services are not specifically aimed at minors. However, in the event that any of them are aimed at minors under the age of fourteen, in accordance with Article 8 of the GDPR and Article 7 of LO3/2018, of December 5 (LOPDGDD), IED ELECTRONICS SOLUTIONS, S.L. will require the valid, free, unequivocal, specific, and informed consent of their legal guardians to process the personal data of minors. In this case, the ID or other form of identification of the person giving consent will be required.

In the case of minors over the age of fourteen, the data may be processed with the consent of the user, except in cases where the law requires the assistance of the holders of parental authority or guardianship.

How do we use cookies?

The website and social media accounts of IED ELECTRONICS SOLUTIONS, S.L. use cookies to optimize and personalize your browsing experience. Cookies are physical files containing information that are stored on the user’s device. The information collected through cookies is used to facilitate the user’s navigation through the website and optimize the browsing experience. The data collected through cookies may be shared with the creators of the cookies, but in no case will the information obtained through cookies be associated with personal data or data that can identify the user. However, if the user does not want cookies to be installed on their hard drive, they can configure their browser to prevent the installation of these files. For more information, please see our Cookie Policy.

Below you will find a series of links through which you can obtain further information on specific personal data processing:

Consent and data processing for job applicants

IED ELECTRONICS SOLUTIONS, S.L., offers individuals interested in sending their CV the possibility of doing so through our website, for the purpose of managing current selection processes and future job opportunities. To this end, we inform interested users of the following:

• Data controller: IED ELECTRONICS SOLUTIONS, S.L. Tax ID: B71309892 – Email: administracion@iedelectronics.com
• Purpose of processing: Consent of the interested parties for the management of the CVs received and to carry out the personnel selection processes.
• Data requested from the website: Name and surname, telephone number, email address, address (town and province), year of birth, sex, level of education, driving licence classification, level of education, profession and work experience.
• Recipients of your data: no data will be communicated to third parties, except where legally required.
• International transfer of data: Not applicable.
• Exercise of rights: You have the right to access, rectify, and delete your data, as well as other rights indicated in the additional information, which you can exercise by contacting the data controller. You can also contact the supervisory authority, the AEPD.
• Data retention: 2 years.

Consent and data processing for local suppliers

The Purchasing Policy of IED ELECTRONICS SOLUTIONS, S.L. aims to contribute positively to the economy of the geographical area close to the location of our facilities. For this reason, we give preference to competent local suppliers, whenever feasible, and provided that the price and quality of the services/products offered are competitive and comparable. To be included in our list of potential suppliers, please visit the following link https://www.geoalcali.com/proveedores/ and provide us with information about your products and/or services. To do so, we inform you of the following:

• Data controller: IED ELECTRONICS SOLUTIONS, S.L. Tax ID: B71309892 – Email: administracion@iedelectronics.com.
• Purpose of processing: Consent of the interested parties.
• Data requested from the website: Name and surname, telephone number, email address, tax address (town and province), type of service, type of product or service.
• Recipients of your data: No data is communicated to third parties, except where legally required.
• International transfer of data: Not applicable.
• Exercise of rights: You have the right to access, rectify, and delete your data, as well as other rights indicated in the additional information, which you can exercise by contacting the data controller. You can also contact the supervisory authority, the AEPD.
• Data retention: The data will be kept for as long as the data subject does not request its deletion and, where applicable, for the years necessary to comply with legal obligations.

Consent to receive electronic communications

Likewise, and in accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, by completing the data collection form and checking the corresponding box “I accept the sending of electronic communications,” you are giving your express consent to send you to your email address, telephone number, fax, or other electronic means, information about the Company.

Along these same lines, if you have received an email from our address, please note that the message and its attachments are confidential and may only be used by the person or entity to whom they are addressed. This message may contain confidential or legally protected information. There is no waiver of confidentiality or professional secrecy for any faulty or erroneous transmission. If you have received this message in error, please notify the sender immediately. In accordance with European and state data protection regulations, IED ELECTRONICS SOLUTIONS, S.L. informs you that the data you provide will be processed for the purpose of maintaining the contractual, commercial, or professional relationship between us, and with the appropriate security measures, in accordance with current data protection regulations. Your data may be communicated to the administrative or banking entities necessary to carry out this management. You may exercise your rights of access, rectification, deletion, opposition, and limitation of the processing of your data by contacting administracion@iedelectronics.com and providing documentation proving your identity. You have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been infringed.

Can the privacy policy be modified?

This privacy policy may be modified. We recommend that you review the privacy policy periodically.

Last update: 2022.